You know it, I know it, anyone who's ever worked in retail, food service, or technical support knows it. Customers Say The Damnedest Things. It's part of their charm, really. We love to hate them. Their antics entertain us, and their density frustrates us. We scream, we cry, we laugh, we pull our hair out, and throw office supplies at our co-workers. But afterall, without them, to whom would we feel superior?
For your amusement, I give you...
Real Life Customer Quotes:
“My computer went down on me!”
“Why don't they just make Windows compatible with everything?”
“Whenever I energize [software application] I get this error message...”
“Oh, you mean I have to click twice in a row to get it open?”
“Why is it called the 'C' drive when you don't put CDs in it at all?”
“I can't click on the icon on my desktop, this is a notebook...”
“Get off my computer! Every time I turn on my computer, there you are..."
“Don't you just have tech support? People that walk you through things?”
“My billing address is, now don’t laugh, [street number] Hollow Butt Rd...”
“I can't click control+alt+delete. There are only two buttons on my mouse...”
(After being asked by a technician to send in a copy of a floppy disk) “Okay, what's your fax number?”
“Two cheeseburgers, large fries, chocolate shake. To go.”
“I can't find the place on your web site to download a soundcard.”
“You aren't a technician? You must just play one on TV...”
“I just called the people inside my computer and they said my warranty has expired.”
(Sent to support@companyname.com) “What is your e-mail address?”
“[Company] don't know whether to scratch their watch or wind their butt.”
(Submitted via an online support site) “How do I go into the Internet?”
“What do you mean I can't install Windows 98 off this AOL CD?”
(After speaking with a Representative for several minutes, and disliking what she was being told) “God, can I talk to an actual human being?”
“What's a CD?”
(After receiving error code 666) “You guys aren't working for Satan, are you?”
“It may be of assistance to you to note that the problem has been cured by deleting all of my Cookie files. This was an act of desperation as when Spock jettisoned and ignited the fuel from his doomed Runabout, and my action like Spock's had the hoped-for result. One for your files, possibly.”
“I want to install a scanner in my computer...I need to add RAM. Can RAM be downloaded directly from your web-site into my computer?”
“Any help would be helpful.”
“I'm trying to mount my database.”
“TO GOD BE THE GLORY!! HE HEARD MY CRY!! AND CONNECTED THE DOWN LOAD.”
“Correct me if I'm right...”
“In the last week I have had two people tell me I needed to "refracture" my computer. I have had this one for 2 years and have never heard this term and certainly have not refractured my computer.”
“...used to be the job wasn't done 'til you got the check in the mail, now the job's not done until you wipe your ass with the keyboard!”
“The games in my head would rock your world.”
“Hello, I would like to send you a Web Site Bug.”
“Make the [product] box easier to open...I cut myself really bad while opening the box, and I think it got infected.”
“Why is it so hard for an inexperienced user to find out how to send an e-mail?”
“You sent me a note saying that this mailbox is not monitored. I am sorry but I don't know what you mean. Please explain.”
“I bought a copy of [software] and it is all Chinese. Can you help me translate it into English so I can actually use it?”
“I have a "translate" (a fish) on my computer. How do I use it?”
“I cannot type in web addresses on my URL.”
“I am looking for a template for writing novels. Is there such a template? If not, how do I go about making one of my own?”
“Just send me dynamite to blow
up my computer, when I have these kind of problems.”
“I work as an independant software contractor and have worked with a comapany that is now shipping a version 2.0 product and is still doing only a DEBUG build. Is this legal? If not does [your company] ever prosecute such cases?”
“PRICE CHANGES SUCK MY FAT A-S-S. YOU GUYS ARE GOOD - FOR ME TO POOP ON!”
“Help!!!! I have Santa Claus on my browser...how do I get him off?”
“I need to know my e-mail address.”
“My computer is having trouble commuting with the printer.”
“For the love of god, get out of my computer!”
“Nobody likes uppity software.”
“I am 70 years of age and now no longer believe in Santa Claus.”
“Who overviews the Internet? It's too wild on the Internet. Too much illogic. These are computer operators using the Internet!”
“The Case of the Unejectable User. Gentlefolk: I have a problem in a certain file. If I try to open it, a window pops up saying that the file is already in use and do I want to make a copy. As I am the creator and sole user of the file, I infer that a ghost user has been created. This is unsettling, to say the least. What do I need to do to exorcize the ghost?”
“I did not send you spam...I sent you Porn!!”
“How do I get the CD tray to open to remove a CD?”
“I bought a new CD-ROM last year and someone deleted it from my computer software. Is there a way to download to reinstall it from your site?”
“Help! I deleted my Bold button!”
“I want you to change the name of the MANager product to PERSONager to remove the gender bias.”
“I want Mickey Mouse to announce my e-mail, and he no longer does!”
“I want to register on the internet.”
“I wish I wish I wish I wish I was a fish.”
“If I shut down my monitor after 20 min and keep harddrive on all time is computer still be downloading things I have on like music?”
“It to go away. I hate it.”
“Please let me know what strange voodoo ritual I need to perform to recieve assistance from your accursed company!”
“And as it out does not see am I only thus which is there loosely please therefore over penetrating answer.”
“...there is some files that is substitued by unrecognized stuff.”
“How can I tell who the manufacturer of my computer is?”
“My computer will generate errors with all .exe stuff.”
“I don't know where I live now.”
“A serious mistake has occured.”
“When I poke the cell, it won't let me unpoke it.”
“For all intensive purposes I cannot use my machine.”
“You mean I'm responsible for paying my own bill?”
“Contacting you people is an exercise in fertility.”
“I think I hate the WW dot coms!”
“I have no base when I play music, how do I get the base back?”
“I get an error message 1068 - the computer does not recognize the dick.”
(Customer to butcher) “How do I eat this?”
“I am not very experienced with editing the register.”
“I need to axe you a question.”
“I have 16 jigs of hard drive space.”
“I'm on dialup, not cable. So it takes it awhile to boot up.”
“I like to go to porn sites. Is that locking up my PC?”
“This is my first time doing you guys.”
“I don't understand why I need technical support when it ain't working.”
“I put the mercy disk in.”
“They mind wiped my computer.”
“My words on the computer. IT HAS BIG LETTERS.”
“Thanks for your great technical technology.”
“My computer won't pop wheelies anymore.”
“No upgradation was done.”
“The screen resolution was burning my eyes.”
“I had worms.”
“It say my usher name is incorrect.”
“Canadians, we have to return to Toronto and request you to cancel our account.”
“If I could discover how to install a new ethernet adapter, I would be happy.”
“The computer was moving in like, you know, a robot mode.”
“I am computer illiterate. Moreover, at age 75, I am a certified curmudgeon and hard to please. Even good friends have said I'm living proof that Snow White and Grumpy got it on!”
“I'm not real computer illiterate.”
“My computer has the SARS virus.”
“How can I have the Sasser Worm, I thought they arrested him?”
“I have the blue screen virus.”
“Last night there was a 'possum in my bedroom. Today there's a worm in my computer. I'm afraid if I don't get this thing out of my system it'll be like Tremors by the end of the weekend!”
“I've got a worm on my computer and I want to give it back!”
“What will closing all windows accomplish?”
“It gives me all kinds of excuses, like my clock could be set back 30 years, then I have low dick space.”
“When I came on my computer this morning, I was getting an error message.”
“Could you please show me how to defrog my computer?”
“Please don't laugh, but this a heartfelt matter; I think my wife is using the internet to cheat on me.”
“Let me tell you my problem with your company. I am not the system administrator on my computer, I have spyware and my wife is dating other men.”
“Is that lower-case quotation marks?”
“I've just screwed myself, and I'm not sure if I can get out of it.”
Also, if you have a particularly witty smartass comment on your quote, include it!
I will read each customer quote that is sent to me and decide, arbitrarily, whether to post it here. 'Cause it's my web site, and I can do that, so there!
Back to the Foyer
~~Technical Support Customer
[Editor's comment: Hey, where can I get one of those??]
~~Technical Support Customer
~~Technical Support Customer
[Editor's comment: Thank you, Captain Picard.]
~~Technical Support Customer
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~~Food Service Drive-Through Customer
[Editor's comment: What do you mean I can't park here and eat?]
~~Technical Support Customer
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~~Technical Support Customer
[Editor's comment: No sir, he is working for us.]
~~Technical Support Customer
[Contributor's comment: Yes, most definitely one for our files.]
~~Technical Support Customer
~~Technical Support Customer
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~~Technical Support Customer
[Editor's comment: AY-MEN BROTHA! PRAISE-uh JESUS-uh!!!]
~~Technical Support Customer
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~~Technical Support Customer
[Editor's comment: We don't need one, but thanks anyway!]
~~Retail Customer
~~Technical Support Customer
[Editor's comment: Well, you've just answered your own question, haven't you?]
~~Technical Support Customer
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~~Technical Support Customer
[Matt says: We'll get *right* on that, sir.]
~~Technical Support Customer
~~Retail Customer
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~~Technical Support Customer
[Editor's comment: If they can't get along, one of them will just have to ride the bus!]
~~Technical Support Customer
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~~Technical Support Customer
[Editor's comment: Well, as long as you still believe in the Tooth Fairy...]
~~Technical Support Customer
[Editor's comment: Okay, it's getting too crazy in here, everybody OFF the Internet, NOW!]
~~Technical Support Customer
~~Technical Support Customer
~~Technical Support Customer
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~~Technical Support Customer
[Contributor's comment: That's why I get paid by the hour.]
~~Technical Support Customer
~~Technical Support Customer
[Editor's comment: Of all the celebrities you could have announcing your e-mail...]
~~Technical Support Customer
~~Technical Support Customer
~~Technical Support Customer
[Editor's comment: Uhm, for you? No.]
~~Retail Customer
~~Technical Support Customer
~~Technical Support Customer
[Editor's comment: This clearness and simplicity I me am best in order to make, you try, therefore you understand.]
~~Technical Support Customer
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~~Technical Support Customer
[Contributor's comment: Sir, I assure you that we have absolutely no interest in helping you reproduce.]
~~Technical Support Customer
~~Technical Support Customer
[Contributor's comment: All your base are belong to us!]
~~Technical Support Customer
~~Food Service Customer
~~Technical Support Customer
~~Technical Support Customer
~~Technical Support Customer
~~Technical Support Customer
~~Technical Support Customer
~~Technical Support Customer
[Editor's comment: It's our first time, too...please be gentle!]
~~Technical Support Customer
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[Editor's comment: Who knew happiness was so easy?]
~~Technical Support Customer
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[Editor's comment: This is why you are not supposed to work when you are sick!]
~~Technical Support Customer
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~~Technical Support Customer
[Editor's comment: Two words for you, sir: EWWWWWWWWW!!]
~~Technical Support Customer
[Editor's comment: Well, that depends. Just how many frogs do you have in there??]
~~Technical Support Customer
[Contributor's comment: Dude, I dont think it's tech support you need. It's counseling.]
~~Technical Support Customer
[Editor's comment: Why do people always seem to confuse technical support with emotional support?]
~~Technical Support Customer
[Editor's comment: The scary thing is...I know what they're talking about!]
~~Technical Support Customer
I know there are plenty more gems out there, so please, if one of your customers says something to you that has you chuckling for the rest of the week, use this handy-dandy, ultra-convenient form to submit it to me: